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FREE DELIVERY when you spend £30!
FREE DELIVERY when you spend £30!

Delivery details

All purchases are sent in plain packaging with no reference to their contents or our company name, just 'SSG' and our return address.

We aim to dispatch in-stock products the next working day after you place your order, but it can take up to 3 working days, especially during sale periods. If we expect there to be delays we will post on our social channels and add a note to the website.

You will receive a tracking code by email and/or SMS to the contact details you included on your order once it has been dispatched.

United Kingdom

Standard delivery: £4. Free on orders over £50*
Expedited delivery: £7.50

Standard delivery uses Royal Mail Tracked 48. You should receive your order 2-3 working days after dispatch.

Expedited delivery uses Special Delivery by 1pm, which will be handed off to Royal Mail the same day if you order by noon, or the day after you order it if your order is received later, and you should get it by 1pm the following day. Exceptions apply to remote areas of the UK, and during the current pandemic Royal Mail may deliver up to 9pm. Please let us know if your item arrives more than one day later and we can raise a complaint with Royal Mail and refund postage if this is upheld.

This option is not available on all items, specifically those that are custom printed, such as So So Gay brand products including face masks and mugs; if you wish to use Special Delivery for the rest of your purchases please submit a separate order. See the section below for details.

Europe & Rest of the World

Europe delivery: £13 (Free over £100*)
Rest of the World: £16 (Free over £150*)

Orders are sent by Royal Mail International Tracked, which is passed on to a local carrier in your country. The tracking code will allow you to track mail right up to delivery.

Your order should arrive with you 3-5 working days later in Europe, and 5-7 working days for the Rest of the World. Note these dates are estimates, we can not be held liable for delays with your local mail service.

You will receive a tracking code by email and/or SMS to the contact details you included on your order once it has been dispatched.

You may be liable for local fees and taxes. Your local mail service will contact you if you are required to pay these before receipt of your items.

* Custom Printed products & Free Shipping exclusions

Note that some of our So So Gay branded items, including t-shirts, mugs, phone cases and face masks, are custom printed to order so take an additional 2-3 days before dispatch and the issuing of a tracking number; however, they are sent by priority postage services once they're dispatched so you will receive them very quickly on completion. These products have additional information on their listing page about expected timings.